Retention rate: Definition, strategies, and methods March 8, 2023 Adam Wilson Analyzer No comments yet Improving retention rate means more happy & satisfied customers and higher revenue. The retention rate is an important metric that […] Read more
How to Use Qualitative Data to Measure and Improve Customer Retention July 12, 2022 Adam Wilson Analyser No comments yet Statistics suggest that more than half of a company’s revenue comes from 8% of its customers. Businesses employ a lot […] Read more