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Common Compliance Questions FAQ

Here are the most common questions we receive about Compliance.


Does WebMaxy have appropriate procedures to destroy/delete personal data after an appropriate time period? #

Yes – please see our Data Retention Policy which sets out how long we hold data and when we delete it.

Does WebMaxy have a Data Protection Officer (DPO)? #

Yes – WebMaxy has appointed a DPO to ensure that WebMaxy processes all personal data it collects in compliance with the GDPR. You may contact WebMaxy’s DPO at dpo@beta.webmaxy.com

Does WebMaxy ever transfer any personal data collected through its service outside of the EEA? #

You can learn more about this by looking at our Data Storage page.

Does WebMaxy have any sub-processors? #

We have a list of all sub-processors appointed by WebMaxy.

Does a written agreement exist between WebMaxy and each of its sub-processor(s) where personal data is/will be disclosed to, or otherwise processed by, such sub-processor(s)? #

Yes, WebMaxy has a Data Processing Agreement in place with all of its sub-processors. Where required, WebMaxy has also signed Standard Contractual Clauses (where applicable) with its sub-processors and has ensured that supplementary measures have been put in place (where applicable) by these sub-processors to ensure that all data is processed to the highest standards. You can learn more about this by looking at our Data Storage page.

Is compliance with legal/regulatory standards regularly monitored and kept up-to-date? #

Yes – our Compliance Team regularly monitors our compliance/legal/regulatory commitments and where required, update and modify.

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Adam Wilson #

Adam Wilson comes with an experience of 12+ years in the IT industry. As a Customer Success Manager, he has been researching and trying to understand the customers’ behavior in different scenarios. He has also studied human psychology to relate it to the purchase journey of the customers. His published books on customer psychology and behavior have received many honors and awards from various enterprises.

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